Who we are
Instant Landscape is a professional landscaping and garden design business based in the UK. Our website address is: https://instantlandscape.co. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
What Data We Collect and Why
Enquiry and contact forms
When you submit an enquiry through our website, we collect the information you provide, such as your name, email address, phone number, and details of your enquiry. We use this information solely to respond to your request and provide information about our landscaping and garden design services. We do not use this data for any other purpose without your consent.
Comments
If you leave a comment on our website, we collect the data shown in the comment form, along with your IP address and browser user agent string to help with spam detection. An anonymised string created from your email address may be shared with the Gravatar service to check whether you use it. The Gravatar privacy policy is available at automattic.com/privacy. Once your comment is approved, your profile picture may be visible alongside your comment.
Website analytics
We use Google Analytics to understand how visitors use our website. This service collects anonymised data such as which pages you visit, how long you spend on the site, and how you arrived. This information helps us improve our website and user experience. Google Analytics uses cookies to collect this data. No personally identifiable information is collected through this service. You can opt out of Google Analytics tracking by installing the
Google Analytics opt-out browser add-on.
Cookies
Our website uses cookies in the following circumstances:
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
- When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, cookies are set to save your login information and display preferences. Login cookies last two days; screen options cookies last one year. If you select “Remember Me”, your login persists for two weeks. Logging out removes all login cookies.
- If you edit or publish content, a temporary cookie records the post ID of the article. This cookie contains no personal data and expires after one day.
Google Analytics also sets cookies to collect anonymised usage data. For more information, see the analytics section above.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, images, or articles from external websites. Embedded content behaves exactly as if you had visited the external website directly. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared in the following limited circumstances:
- If you request a password reset, your IP address will be included in the reset email.
- Anonymised analytics data is shared with Google Analytics as described above.
How Long We Retain Your Data
Enquiry form submissions are retained only for as long as necessary to respond to your request and for reasonable follow-up, after which they are securely deleted.
Comments and their associated metadata are retained indefinitely so that we can recognise and approve follow-up comments without placing them in a moderation queue.
For users who register on our website, we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit this information.
Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the personal data we hold about you
- Request that we correct any inaccurate data we hold about you
- Request that we erase personal data we hold about you (where we are not legally required to retain it)
- Object to or restrict how we process your data
If you have an account on this site or have left a comment, you can also request an exported file of the personal data we hold about you. To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:
Instant Landscape
Email: inspire@instantlandscape.co
Phone: 01244 880 422
Website: https://instantlandscape.co